This English translation is provided for information only. In case of any discrepancy, the Turkish version prevails.
As Tekyerden, acting as data controller under Law No. 6698 on the Protection of Personal Data ("KVKK", Turkey's Personal Data Protection Law), we care about the security of your personal data.
This Privacy Notice has been prepared to inform you of the scope in which your personal data is processed, the purposes for which it is used, to whom it may be transferred, and your rights under KVKK.
1. Data Controller
The data controller under KVKK is:
2. Personal Data Processed
The following personal data may be processed by Tekyerden:
Identity and Contact Information
- Full name
- Email address
- Phone number
- Company information
Transaction and Usage Data
- IP address
- Browser and device information
- Session logs
- Usage and transaction history
- Platform interaction data
Financial and Operational Data
- Payment transaction information
- Invoice information
- Subscription information
- Transaction records
Artificial Intelligence and Messaging Data
- AI-assisted chat content
- User messages
- Automation data
- CRM and customer management data
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Providing the platform services
- Creating and managing user accounts
- Carrying out payment and financial integration processes
- Operating AI-assisted features
- Managing operational processes
- Providing technical support
- Carrying out information security processes
- Improving service quality
- Analytics and performance measurement activities
- Fulfilling legal obligations
- Responding to requests from authorized institutions and organizations
4. Method and Legal Basis of Collecting Personal Data
Your personal data may be collected through:
- The website,
- User forms,
- Registration processes,
- Payment integrations,
- Cookies,
- API connections,
- Support requests,
- Messaging and AI systems
in electronic form.
Your data is processed based on:
- The existence of explicit consent,
- The establishment or performance of a contract,
- Compliance with a legal obligation,
- Legitimate interest,
- The establishment, exercise or protection of a right,
which are the legal grounds set out in Articles 5 and 6 of KVKK.
5. Transfer of Personal Data
Your personal data may be shared with the following parties:
Service Providers
- Cloud infrastructure providers
- Analytics services
- Artificial intelligence service providers
- Technical support services
Financial and Payment Institutions
- Banks
- Payment institutions
- Electronic money institutions
- Financial integration partners
Authorized Institutions and Organizations
- Courts
- Regulatory authorities
- Public authorities
Transfers are made only to the extent necessary and in compliance with the applicable legislation.
6. Transfer of Data Abroad
The servers of some infrastructure and software services used by Tekyerden may be located outside Turkey.
In this context, your personal data may be transferred abroad through:
- Cloud services,
- Analytics services,
- Artificial intelligence services,
- Technical infrastructure providers
in accordance with the provisions of KVKK.
7. Retention of Personal Data
Your personal data is retained:
- For the period stipulated in the applicable legislation,
- For as long as the service relationship continues,
- For as long as required by legal obligations,
as applicable.
At the end of the retention period, the data is deleted, destroyed or anonymized in accordance with KVKK.
8. Your Rights Under KVKK
Under Article 11 of KVKK, you have the right to:
- Learn whether your personal data is being processed
- Request information if it has been processed
- Learn the purpose of processing
- Request correction if the data has been processed incompletely or inaccurately
- Request the deletion or destruction of the data
- Learn the third parties to whom the data has been transferred
- Object to outcomes resulting from analysis by automated systems
- Claim compensation if you suffer damage
9. How to Apply
You can submit your requests under KVKK via the following contact address:
Applications are concluded as soon as possible depending on the nature of the request, and within 30 days at the latest.
10. Updates
Tekyerden reserves the right to amend this Privacy Notice. The current text enters into force on the date it is published on the website.
